FAQ

CONTACT INFO

You can contact us with any questions/comments/concerns and we appreciate your feedback and will address all emails as soon as we read them. shop@wildercollective.ca; Phone: Lyn 250-307-3236 - Nadine 250-550-6013 Address: #1-1360 Pleasant Valley Road, Armstrong, BC

DO YOU CUSTOMIZE YOUR ITEMS TO WHAT EVER I WANT EVEN IF ITS NOT APPROPRIATE?

YES! we will customize your items to your specification, as long as it is not against the law! (we don’t like going to jail😉)

 PICK UP ORDERS IN PERSON

YES! if you are local and would like to pick up your order, just contact us and we can arrange this, with no extra costs to you.

WHERE DO I FIND YOU FOR PICK UP ORDERS

We are located in Armstrong. We do not have a store front, as of yet, but you can pick up at #1-1360 Pleasant Valley Road in Armstrong, BC

 ABOUT OUR PRODUCTS

MUGS:

  • 11 oz Dimension: 3.67" x 3.5", Circumference: 10"
  • 15 oz Dimension: 4.75" x 3.5", Circumference: 11"
  • Color: white ceramic only
  • Features an easy grip handle
  • Features a sharp and vivid printed design
  • Microwave and top shelf dishwasher safe

STEMLESS WINE TUMBLER WITH LID

  • 12 oz
  • Color: white with a lid
  • Features a sharp and vivid printed design, will not chip or peel
  • Hand wash only

STAINLESS STEEL COFFEE CUP WITH LID

  • 10 oz
  • Color: white with a lid
  • Features a sharp and vivid printed design, will not chip or peel
  • Hand wash only

STAINLESS STEEL TRAVEL MUGS

  • 16 oz
  • Color: White or Silver
  • Dimensions: 9*17cm
  • Features a sharp and vivid printed design, will not chip or peel
  • Hand wash only

SHIPPING

The cost of shipping your order will depend on your order size, the weight, the location, and the shipping service used. We will be happy to provide you with shipping estimates. Additional shipping charges may apply to overweight items and to remote areas not covered by standard shipping service. 

RETURNS

We make every effort to keep in contact with you to make sure you are receiving the item you ordered. Our goal is to keep our customers happy and laughing.

Please notify us within one business day of receiving the goods if there are any damages with a picture and we will replace the item that is damaged at no extra cost to you.

No refunds on online purchases.